Terms of Use
Last Updated: August 20, 2026
Welcome to the website of OTR Health & Wellness. These Terms of Use govern your access to and use of this website and the information, features, and services made available through it.
By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.
Website Information
The content provided on this website is intended for general educational and informational purposes.
Website content is not intended to constitute individualized medical advice, diagnosis, or treatment and should not be used as a substitute for consultation with an appropriately qualified healthcare professional.
Information regarding medical conditions, medications, procedures, treatments, wellness services, or potential outcomes may not apply to every individual.
No Provider-Patient Relationship
Use of this website does not by itself establish a provider-patient relationship with OTR Health & Wellness or any healthcare professional associated with OTR.
Submitting a contact form, sending an email or text message, scheduling an appointment, requesting a particular treatment or medication, making a payment, or enrolling in a membership or program does not by itself establish a provider-patient relationship or guarantee that treatment will be provided.
Medical care is provided only following an appropriate clinical process and evaluation as required by applicable law and professional standards.
Medical Treatment & Prescription Medications
Treatments, procedures, and prescription medications discussed on this website are not appropriate for every patient.
Treatment recommendations are individualized and are made by licensed healthcare professionals following appropriate evaluation.
Requesting a particular treatment or medication does not guarantee that it will be recommended, performed, or prescribed.
OTR Health & Wellness and its healthcare professionals reserve the ability to decline, modify, pause, or discontinue treatment when determined to be clinically appropriate or otherwise required.
Compounded Medications
Certain OTR treatment plans may involve a patient-specific compounded medication when prescribed by a licensed healthcare professional, determined to be clinically appropriate, and permitted by applicable law.
Compounded medications are not FDA-approved and have not been reviewed by the U.S. Food and Drug Administration for safety, effectiveness, or quality before they are marketed.
Compounded medications are not the same as FDA-approved brand-name or generic medications.
Additional information is available in our Prescription & Compounded Medication Disclosure.
Individual Results
Individual treatment results vary.
OTR Health & Wellness does not guarantee any particular result from a medication, procedure, program, membership, treatment plan, or wellness service.
Testimonials, patient experiences, photographs, examples, descriptions of potential benefits, clinical-study results, and other information appearing on this website should not be interpreted as a promise or guarantee that another patient will achieve the same or similar outcome.
Telehealth
When offered, telehealth services are available only when permitted by applicable law and when the patient is physically located in a jurisdiction where the treating healthcare professional is authorized to provide care.
Certain services may require laboratory testing, an in-person examination, diagnostic evaluation, procedure, or other in-person care and cannot be completed entirely through telehealth.
Availability of a telehealth consultation does not guarantee that a particular treatment or prescription medication will be provided.
Website Forms & Communications
Website forms, general email, and routine text messaging should not be used for medical emergencies.
Do not submit information through general website communications that you would not reasonably expect to be transmitted using those communication methods.
Existing patients should use the patient communication methods designated by OTR Health & Wellness for clinical matters when instructed to do so.
Submission of a message through the website does not guarantee an immediate response.
Emergency Care
OTR Health & Wellness does not provide emergency medical services through this website, general email, routine text messaging, or website contact forms.
If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.
Do not delay seeking emergency care while waiting for a response from OTR Health & Wellness.
Website Accuracy
OTR Health & Wellness strives to provide useful and accurate information. However, medical information, treatment options, regulations, product availability, services, pricing, and other information may change over time.
OTR does not warrant that all website content will always be complete, current, or free from error.
OTR may modify, update, remove, or discontinue website content or services at any time.
Third-Party Websites & Services
This website may contain links to websites, services, laboratories, pharmacies, scheduling platforms, payment providers, or other resources operated by third parties.
A link to a third-party resource does not necessarily constitute an endorsement of all information, products, services, or practices of that third party.
OTR Health & Wellness is not responsible for the content, availability, privacy practices, security, or terms of independently operated third-party websites or services.
Users should review the applicable terms and privacy practices of third-party services they choose to use.
Intellectual Property
Unless otherwise indicated, the original content of this website, including text, graphics, design elements, logos, and other materials created for OTR Health & Wellness, is owned by or licensed to OTR Health & Wellness and is protected by applicable intellectual-property laws.
Content may not be reproduced, republished, distributed, modified, or commercially exploited without appropriate authorization, except as permitted by law.
Third-party trademarks, service marks, product names, procedure names, and other intellectual property appearing on this website remain the property of their respective owners.
Acceptable Use
You agree not to use this website in a manner that:
Violates applicable law;
Interferes with the operation or security of the website;
Attempts to gain unauthorized access to website systems, accounts, or information;
Introduces malicious software or harmful code;
Misrepresents your identity or affiliation;
Uses website content for unlawful or unauthorized commercial purposes; or
Interferes with another person's ability to use the website.
Privacy
Use of this website is also subject to the OTR Health & Wellness Website Privacy Policy.
Healthcare privacy practices applicable to patients may also be addressed separately in OTR Health & Wellness's Notice of Privacy Practices.
The Website Privacy Policy and Notice of Privacy Practices serve different purposes and should be reviewed separately where applicable.
Changes to These Terms
OTR Health & Wellness may revise these Terms of Use periodically.
Changes become effective when the revised Terms of Use are posted to this website unless otherwise stated.
Continued use of the website following an update constitutes acceptance of the revised Terms of Use.
Contact OTR Health & Wellness
Questions regarding these Terms of Use may be directed to:
OTR Health & Wellness
307 Canton Highway, Suite A
Cumming, GA 30040
Panama City Beach Location
17320 Panama City Beach Parkway, #107
Panama City Beach, FL 32413
Call or Text: 478-239-0413